Pro-face

Pro-face contact details

Head office (Pro-face Japan Osaka Office)

Schneider Electric Osaka Building
4-4-9 Kitahama, Chuo-ku
Osaka 541-0041
Japan

Telephone +81 6 6208 3133

Website proface.com/en

Show Pro-face headquarters on the map Open in Google Maps →

Contact details as published by Schneider Electric (Schneider Electric Japan Holdings Ltd.), checked 2026-10-30. Specify Motion is not affiliated with Schneider Electric (Schneider Electric Japan Holdings Ltd.).

Pro-face product lines

Who Pro-face is

Pro-face is a Japanese brand of human machine interfaces (HMIs): the touch screen operator panels that sit on the front of a machine or control cabinet and connect to PLCs, drives and motion controllers. The name combines “professional” and “interface”. The products are designed and sold by Schneider Electric Japan Holdings Ltd. under the brand Pro-face by Schneider Electric.

For machine builders, the appeal is a long-lived family with one screen design tool, GP-Pro EX, across most of the range, so projects can move between panel sizes and generations rather than being rebuilt from scratch.

History and ownership

Pro-face’s history page records the company’s development from a small Osaka electronics firm:

• 1972: Digital Electronics Corporation is founded in Osaka to make electronic equipment.
• 1983: it releases the DP Series, its first HMI.
• 1989: the GP Series follows, which Pro-face describes as the first programmable graphic terminal.
• 1996: Pro-face Europe is set up in Amsterdam, and the company develops what it describes as the first HMI with a built-in controller.
• 2001: the LT Series HMI with controller is launched.
• 2003: the ST Series compact HMI follows.
• 2011: the GP4000 Series is launched, which Pro-face says uses up to 84 % less power.
• 2013: cumulative HMI sales pass 3 million units and the LT4000M Series is launched.
• 2014: the SP5000 Series launches and the head office moves to Kitahama, Osaka.
• 2019: Pro-face marks 30 years of HMI with more than 5 million units sold.

Digital Electronics Corporation has been a Schneider Electric group company since 2002. On 1 September 2017 it was merged into Schneider Electric Japan Holdings Ltd., the surviving company, and the HMI brand became Pro-face by Schneider Electric.

HMI portfolio

Pro-face HMIs sit in our motion controllers family because they are the operator interface for motion and PLC systems. Our series pages summarise the published figures.

Standard and flagship HMIs

• The GP4000 Series is the long-running standard range, from 3.5 to 12.1 inches, with analogue resistive touch, 24 V DC or 100–240 V AC supply on the larger models, and handheld (GP4000H) and rear-mount (GP4000R) variants. Pro-face has announced end-of-sale dates for several models, including some on 1 October 2027.
• The ST6000 Series covers 4 to 15 inch widescreen and 5.7 and 10.4 inch 4:3 formats with up to two Ethernet ports. A certified 12.1 inch model carries ATEX, IECEx, UL Class I Division 2 and marine (DNV) approvals.
• The SP5000 Series is the modular flagship: a display module from 7 to 19 inches combined with a Standard Box or a Windows Open Box, plus add-on CANopen or FLEX NETWORK master units.

Entry-level and hybrid HMIs

• The ET6000 Series is the entry range, 7 to 15 inches widescreen, up to 1,366 × 768 resolution.
• The LT4000M Series combines a 3.5 or 5.7 inch HMI with digital and analogue I/O and CANopen in a unit that fits a 22 mm push-button hole, which makes it a practical upgrade for small machines with a push-button panel.

Pro-face also makes industrial PCs (the PS6000 Series) and software: GP-Pro EX for screen design and BLUE for HMI and line-management applications.

Technologies and standards

The Pro-face range uses resistive touch for most standard panels, with 2-point matrix touch on some GP4000 models. Connection options across the families include RS-232C and RS-422/485 serial ports, Ethernet, USB and SD card. The ST6000 certified models show where Pro-face is often specified: hazardous locations and ships, where ATEX, IECEx, UL Class I Division 2 and classification society approvals matter. Pro-face cites software compatibility with GP-Pro EX as an easy migration route onto the newer ET6000 panels, which matters when a machine’s screens have years of development in them.

Industries served

Pro-face panels are general-purpose machine and process HMIs, used wherever an operator needs to set up, run and diagnose a machine connected to a PLC or motion controller. The certified ST6000 models, with ATEX, IECEx, UL Class I Division 2 and DNV approvals, take the range into hazardous-area and shipboard equipment, and the LT4000M suits small machines that need a screen and a little control in one unit.

Global and UK presence

Pro-face’s worldwide contact page lists regional offices by map and region menu. Its history records offices in Korea (1995), Europe (Amsterdam, 1996), China (2001), India (2007 and 2011), Singapore (2011) and Indonesia (2014). The pages we checked do not give a UK address, so UK buyers usually work through Pro-face Europe or Schneider Electric’s channels.

What to send when specifying a Pro-face HMI

Give the screen size and format, the PLC or motion controller it must talk to (make, model and protocol), the number of Ethernet and serial ports needed, supply voltage, front IP rating, temperature range, any hazardous-area or marine approval, and whether you are replacing an existing Pro-face model and want to reuse the project file.

Specify Motion is independent of Pro-face and Schneider Electric. Our engineers can help source Pro-face HMIs or propose equivalents; see find a replacement or the motion controllers hub.

Pro-face history: key dates

1. 1972Digital Electronics Corporation founded in Osaka
2. 1983DP Series, the company's first HMI, released
3. 1989GP Series programmable graphic terminal released
4. 1996Pro-face Europe established in Amsterdam
5. 2002Digital Electronics becomes a Schneider Electric group company
6. 2011GP4000 Series launched
7. 2014SP5000 Series launched; head office moves to Kitahama, Osaka
8. 2017Digital Electronics merges into Schneider Electric Japan Holdings; brand becomes Pro-face by Schneider Electric
9. 201930 years of HMI marked with more than 5 million units sold

Pro-face controllers, plcs and hmis

HMI

GP4000 Series

Standard Pro-face touch HMI family from 3.5 to 12.1 inches with analogue resistive touch (2-point matrix touch on some 10.4 and 12.1 inch models), 24 V DC or 100–240 V AC supply, programmed in GP-Pro EX.

HMI

ST6000 Series

Mainstream Pro-face HMI in 4 to 15 inch widescreen (up to FWXGA) and 5.7/10.4 inch 4:3 formats, with up to two Ethernet ports and certified versions for ATEX, IECEx, UL Class I Div 2 and marine use.

HMI

SP5000 Series

Pro-face's flagship modular HMI: displays from 7 to 19 inches combine with a Standard Box or a Windows Open Box, with COM, LAN, USB, SD, CFast and DVI-D connections and add-on CANopen or FLEX NETWORK master units.

HMI

ET6000 Series

Entry-level Pro-face widescreen HMI in 7, 10, 12 and 15 inch sizes (800 × 480 to 1,366 × 768, 16M colours) with 64 MB application memory, partial conformal coating and GP-Pro EX programming.

HMI / PLC

LT4000M Series

Hybrid HMI with built-in control and I/O in 3.5 and 5.7 inch sizes; it mounts in a 22 mm push-button hole and offers digital and analogue I/O and CANopen.

Frequently asked questions

What is Pro-face's website?

Pro-face's global website is proface.com, with the English site at proface.com/en. It lists the HMI, industrial PC and software ranges, product lineups and specifications, downloads for GP-Pro EX, the company history and a worldwide contact page with regional offices.

What is Pro-face's phone number?

Pro-face's Osaka office page gives +81 6 6208 3133 as the head office telephone number and +81 6 6208 3134 as the fax. Pro-face does not publish a general email address on that page; enquiries go through the contact form on proface.com or the regional office.

Where is Pro-face's headquarters?

Pro-face is run from the Schneider Electric Osaka Building, 4-4-9 Kitahama, Chuo-ku, Osaka 541-0041, Japan. The company was founded in Osaka in 1972 and moved its head office to Kitahama in 2014.

Who owns Pro-face?

Pro-face is owned by Schneider Electric. Its original company, Digital Electronics Corporation, has been a Schneider Electric group company since 2002, and on 1 September 2017 it was merged into Schneider Electric Japan Holdings Ltd. The products are now sold as Pro-face by Schneider Electric.

Does Pro-face have a UK office?

Pro-face's pages we checked do not give a UK address. Pro-face Europe was set up in Amsterdam in 1996, and UK enquiries are handled through the European organisation and Schneider Electric's channels. Specify Motion is independent of Pro-face and can help source its HMIs or propose equivalents.

What does Pro-face make?

Pro-face makes human machine interfaces (HMIs): the GP4000, ST6000, SP5000 and ET6000 touch panels, the LT4000M hybrid HMI with built-in control, industrial PCs such as the PS6000, and software including GP-Pro EX for screen design and BLUE for line management.

Sources

1. Pro-face: Overview and history
2. Pro-face: Japan Osaka office
3. Pro-face: Schneider Electric poised for smart factory growth in Japan (2017)
4. Pro-face: Business merger announcement (2017)
5. Pro-face: Brand
6. Pro-face: Worldwide contact
7. Pro-face: GP4000 Series
8. Pro-face: GP4000 lineup
9. Pro-face: ST6000 Series
10. Pro-face: ST6000 lineup
11. Pro-face: SP5000 Series
12. Pro-face: ET6000 Series
13. Pro-face: LT4000M Series

Figures are summarised from the sources above and from manufacturers' published data on the date shown. Always confirm against the current datasheet for your exact part.